Privacy Policy

Welcome

This Privacy Notice explains how Alovz uses, discloses, and otherwise processes Personal Information. This Privacy Policy explains how your Personal Information is collected and why we collect it when you access this website or use other services provided by Alovz. This Privacy Policy also explains the rights and choices you have associated with your information.

Policy Modification

We may make changes to this Privacy Policy, and may apply any changes to information previously collected, as permitted by law. In this case, we will notify you by posting the updated Policy and revising the effective date at the top of this Policy.

How we collect Personal Information

Alovz collects Personal Information in the following ways:

When you use our website to make an online order, create an account, browse our website and interact with our online features (such as commenting, reviewing)
When you communicate with us: by email, over the telephone through our website, and social media

Your Personal Information is collected and used with the purposes listed below:

Personal Information We Collect	Purposes
Contact information including email address and password Your style preference, browsing history	To create an account with us to manage your order, and to provide you our services
Identity and contact information such as name, phone number, shipping address, as well as financial information Transaction details, such as return information, gift card number, order history Location data at an IP address-based level, to tailor your experience in terms of displaying the appropriate local website, language, or user experience	To fulfill or process orders
Your communication history with us via various channels, such as email, phone, social media and customer service platform Photographs you upload to our services	To provide customer service and support
Contact information, such as phone number, and email address, for telemarketing and email marketing purposed Data about how you engage with our Service, such as browsing activity, adding items to your shopping cart, adding items to wishlist, placing an order, and returns Non-directly identifiable device identifiers, operating system information, and cookie information Photographs you upload to our Services in accordance with our Terms and Conditions	To undertake marketing, advertising or other promotional activities
When you voluntarily provide body shape measurement Cookie and Tracking information	To improve our product or service, or for personalization
Log-in data Billing address for payment information Information automatically collected from the website or Apps, such as browser type, device information, operating system and accounting setting information	To prevent and investigate fraud and other illegal activities
Identity information, such as ID- or passport- related information, for customs clearance purposes only Transaction history and certain identifying information	To comply with legal or compliance requirements
We may use your Personal Information for any other appropriate purpose disclosed to you	Other Purposes

Sharing of Personal Information with Third Parties

We generally identify to whom, and for what purposes, we disclose your Personal Information, at the time we collect such information from you and obtain your consent to such disclosure - unless disclosure without consent is permitted or required by law.

In addition, we may transfer your Personal Information to service providers that are assisting us with permitted purposed. We ensure that those service providers are subject to appropriate privacy standards.

A. Service Providers:
We may share your personal information with the following types of third-party service providers as set out in the table:

Service Provider	Type of Service
IT system and software service provider	Website hosting services, mobile app or software optimization services, system maintenance services
Payment service provider Fraud prevention and information security service provider	Third-party payment processing services
Marketing and advertising services	Assistance in reaching potential new customers across multiple communications channels or sharing with affiliated companies that promote our products on their websites
Order fulfillment service provider	Provision of logistics, warehousing and distribution services, return and exchange services, and order status notification services for your purchased orders

B. Consent:
With your consent, we may disclose your personal information for any purpose that a reasonable person would consider appropriate in the circumstances.

Your Rights

Unsubscribe from our Marketing Communications: At any time, if you want to stop receiving promotional emails from Alovz, please uncheck the "Sign up for our newsletter" option in your account page.

Update or correct your Personal Information: You can make changes in your online profile anytime by logging into your Alovz account.

You can reach our Customer Service by phone call during business hour or send us an email anytime. Please see "Contact Us" for details.